Privacy Policy

Last updated: 28/08/2025

Welcome to Swiss-Luxe Time (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.swissluxetime.co.uk or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, billing and shipping address, payment details (processed securely via third-party providers).

  • Account Information: login credentials if you create an account with us.

  • Transaction Information: details of purchases and order history.

  • Technical Information: IP address, browser type, operating system, cookies, and usage data to improve site performance.

  • Communications: messages or emails you send to us.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Communicate with you about purchases, shipping, and support.

  • Improve our website, services, and customer experience.

  • Send marketing communications (only if you have opted in).

  • Detect and prevent fraud or misuse of our website.

3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

  • Service Providers: payment processors, shipping companies, IT and marketing providers.

  • Legal Obligations: where required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and improve user experience.

  • Analyse website traffic and performance.

  • Deliver targeted advertising (if applicable).

You can manage or disable cookies in your browser settings.

5. Data Storage & Security

  • We store your personal information securely and take reasonable precautions to protect it.

  • Payment details are processed by secure third-party providers (e.g., PayPal, Stripe) and are not stored by us.

  • We retain your information only as long as necessary to provide services and comply with legal obligations.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at: swissluxetime@hotmail.com

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Instagram, eBay, Facebook). We are not responsible for their privacy practices.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Swiss-Luxe Time

📧 Email: swissluxetime@hotmail.com

🌍 Website: www.swissluxetime.co.uk